Commercial / Business Use
Can I order promotional keychains in bulk for my business?
Yes, All Crafted Creations specialises in bulk orders for business branding and marketing.
Do you offer wholesale pricing for large orders?
Absolutely. We provide competitive pricing for volume orders—just get in touch for a quote.
Can I get a sample before placing a full order?
Yes, samples are available upon request to ensure you"re happy with the design and quality.
Do you work with agencies or resellers?
Yes, we’re happy to work with resellers, marketing teams, and third-party agencies on custom jobs.
Do you offer white-labelling for your products?
We do offer white-label options. Just let us know your requirements during the order process.
Can I reorder the same design later without paying for setup again?
Yes, we keep your design on file for quick reorders at no extra setup cost.
Do you ship to events, expos, or corporate offices directly?
Yes, we can ship directly to your office, venue, or fulfilment centre.
Can you match keychain shapes or themes to our industry?
Definitely! We can design keychains that reflect your brand or sector — from tools to mascots.
What’s the typical turnaround time for commercial orders?
Standard turnaround is 5–10 business days, but rush options are available.
Are your promotional keychains suitable for giveaways or trade shows?
Absolutely. They’re lightweight, branded, and easy to distribute — ideal for events.
Billing & Payments
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and bank transfers.
Do you require full payment upfront?
Yes, full payment is required before production begins unless otherwise agreed.
Can I pay via invoice for larger or recurring orders?
Yes, invoice terms may be available for established commercial clients.
Is there VAT included in your pricing?
Yes, VAT is included where applicable and shown clearly at checkout.
Are there discounts for non-profits or schools?
We often offer special pricing for schools, charities, and community groups — just ask!
How do I apply a discount code or promo offer?
You can enter discount codes during checkout. Contact us if you need help applying one.
Will I receive a receipt or invoice after purchase?
Yes, a digital invoice is automatically generated and sent to your email.
Do you offer refunds or returns on custom items?
Due to the personalised nature of our products, we do not offer refunds unless the item is faulty.
Can I change or cancel my order after payment?
Changes are possible within 24 hours of purchase — get in touch quickly.
Are your prices inclusive of shipping?
Shipping is calculated at checkout based on location and order size.
Product Information
What materials do you use for your keychains?
We use PLA, resin, and acrylic depending on the style and design of the keychain.
Are your keychains durable for everyday use?
Definitely. All our products are tested for durability and designed to withstand daily handling.
How big are your standard keychains?
Most keychains are between 40–60mm in size, but we can customise dimensions as needed.
Do you offer eco-friendly or biodegradable options?
Yes, we offer PLA-based and recycled plastic keychains for sustainable branding.
Can I include a QR code on my keychain?
Yes, we can embed working QR codes that link to your site, promo, or social page.
Can I upload my own logo or artwork?
Yes, we accept uploads for logos and can assist with minor edits to make them print-ready.
Do you help with the design process if I don’t have artwork?
Absolutely — our team can assist with layout and design ideas for your keychains.
What’s the difference between acrylic and 3D printed keychains?
Acrylic is smooth and glossy with printed inserts; 3D printed keychains allow for layered textures and unique shapes.
Can I choose my own colours or finishes?
Yes, colour customisation is available, including metallics, translucent, or glow-in-the-dark finishes.
Are there limits to how detailed my design can be?
We’ll review every design, but highly detailed elements may be simplified for durability.
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